Training customer-facing teams

Leading teams through change that results in higher performance GCO Training & Development Centre Situation Two years after a successful launch, a new brand is not reaching a significant proportion of eligible patients. Task Upskill customer-facing teams to have in-depth conversations with physicians about prescribing. Action GCO Training & Development Center consulted with the client […]

Leading teams through change that results in higher performance

Leading teams through change that results in higher performance GCO Training & Development Centre Situation A company preparing for a major transition in their sales teams – moving from a traditional customer-facing role to an omnichannel orchestrator role – needed to instigate changes in core skills, mindset and behaviors. Task Our team had already provided […]